Questions (FAQ's)

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Q: Why must I book a full week at some times of the year?

A: During the busy seasons, it can become disruptive to have lots of guests coming and going every few days, so we do require you to book long stays at some times of the year. Plus Guests seem to enjoy staying longer and settling in.

Q: Why should I Rent from You?

A: There are a bunch of good reasons. We've been around a long time, have quality properties and work diligently to make Guests happy. But the best reason is that we are a unique network where each onsite Manager has a piece of the action. They work overtime to insures you'll have a good experience.

Q: Will a Vacation Rental Insurance plan refund my booking fees?

A: Yes. You can insure any service fees charged up front and invoiced by your reservation company. The costs will be reimbursed if your trip is canceled for a covered reason.

Other questions

Q: Can I take my own bookings without paying you?

A: That depends which of our programs you are enrolled in. Our full service program authorizes us to handle all bookings, but owners are welcome to advertise and send guest leads to us. Some programs are non-exclusive.so owners can take their own bookings without our help for which there is no commission.

Q: What is Goldener Inns & Resorts?

A: Goldener is a network of unique Inns, Resorts and Vacation Rental complexes such as condominium buildings and housing developments. The properties band together for quality, efficiency and marketing. Services are provide by the Vortex Organization. Each company is individually operated and strives to offer industry best practices for Guests and Property Owners.

Q: When do I get paid for rentals?

A: Rentals are audited and accounted for each month. The growth of online travel agencies slows down accounting but increases owner profit. We start firs of the month and get payments out about mid-month.

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